PRIVACY POLICY
DR HAIR® CLINIC
Effective Date: 20 January 2026
DR HAIR® CLINIC (“Clinic”, “we”, “our”, “us”) is committed to protecting the privacy,
confidentiality, and security of all patient information. This Privacy Policy explains
how personal and medical data is collected, used, stored, and protected when you access
our services, whether online or offline.
By using our services or submitting your information, you agree to the terms of this
Privacy Policy.
1. Legal Framework
This Privacy Policy is governed by:
- Information Technology Act, 2000
- IT (Reasonable Security Practices & SPDI) Rules, 2011
- Telemedicine Practice Guidelines, India
- DPDP Act, 2023 (where applicable)
2. Information We Collect
A. Personal Information
- Name, age, gender
- Mobile number, email address
- Location/address
- Billing and payment details
B. Medical & Health Information (Sensitive Data)
- Hair, skin, cosmetic or dental history
- Consultation details and prescriptions
- Uploaded photographs, videos, reports
- Treatment plans and follow-up records
C. Online / Technical Data (if applicable)
- IP address, browser/device information
- Date and time of access
- Website cookies (if enabled)
3. Purpose of Data Collection
Your information is collected strictly for:
- Medical consultation, diagnosis, and treatment
- Online and offline follow-ups
- Prescription and treatment planning
- Maintaining medical records
- Appointment scheduling and communication
- Billing, accounting, and legal compliance
⚠️ We do not collect data for advertising resale or unauthorized marketing.
4. Consent
- You confirm that the information shared is accurate and complete
- You voluntarily allow the clinic to use the data for medical purposes
- You understand that incomplete or incorrect information may affect treatment outcomes
You may withdraw consent at any time; however, this may limit or discontinue medical services.
5. Data Sharing & Disclosure
We do not sell or trade patient data.
Information may be shared only when necessary with:
- Treating doctors and authorized clinic staff
- Diagnostic laboratories (if required)
- Payment gateways (for transactions)
- Government or legal authorities (if mandated by law)
All parties are bound by confidentiality obligations.
6. Data Security Measures
- Secure digital storage systems
- Restricted access to authorized staff
- Password-protected devices and records
Despite best efforts, no digital system is completely risk-free, and absolute security
cannot be guaranteed.
7. Data Retention
- Medical records are retained as per legal and ethical requirements
- Data may be anonymized for audit or quality improvement
- Requesting deletion of data does not override statutory record-keeping obligations
8. Patient Rights
You have the right to:
- Request access to your information
- Request correction of inaccurate data
- Withdraw consent (subject to legal limitations)
Requests can be made through official clinic communication channels.
9. Online Consultation Disclaimer
- Information, images, and reports provided by the patient
- No physical examination is involved
DR HAIR® CLINIC is not responsible for outcomes affected by incomplete, misleading,
or concealed information.
10. Age Limitation
Our services are intended for individuals 18 years and above.
Minors may be treated only with parent/guardian consent.
11. Changes to This Policy
DR HAIR® CLINIC reserves the right to update this Privacy Policy at any time.
Continued use of services indicates acceptance of the updated policy.
12. Contact & Grievance Redressal
📍 DR HAIR® CLINIC
📞 7240005000
🌐 www.drhairindia.com
13. Legal Disclaimer
This Privacy Policy does not constitute a guarantee of treatment results.
Medical outcomes depend on individual response, diagnosis, and treatment compliance.
Add this line on Google Form / Website / App:
☑️ I have read and understood the Privacy Policy of DR HAIR® CLINIC and consent to the
collection, use, and storage of my personal and medical information.
